Frequently Asked Questions

How could I know that MMOG-Store is safe place to buy gold or tibia account ?

I take your safety and satisfaction very seriously. All of our payments are secured by safe payment providers, meaning your payment information is 100% safe and our website is secured by SSL for further safety. Each account comes with a Registration changed and new Recovery Key so you could safely play on it right after purchase.

Can I change the account password,email and recovery key?

Yes! After your purchase, you will be able to change the password and email of your Tibia account on tibia.com website right away. Then you will need to complete a registration change process on the account and once it is done you can order new recovery key to it.

How quickly will I receive my Tibia account?

 Your Tibia account details will be displayed instantly after your purchase has been processed.

How can I contact you?

Easiest and fastest way is to contact me direct via livechat on page. Alternatively, you can contact me on Facebook, Twitter, PM on one of the forums I have official selling threads or via email: contact@mmog-store.com. I am not doing any deals via Skype so watch out for scammers setting fake profiles, or telling that they are working with me !

Your prices are set in USD - can I pay in another currency?

Yes, payment providers will automatically convert your currency in to USD meaning you can buy a Tibia account or gold with any currency in the world.

You say you are the only site to offer full guarantee?

Other account sellers claim to offer a guarantee but when it comes to replacing your account or offer a refunds then problems start to occur. In best way include just account price. I am the only site offering fully refund on tibia account order that include: account price, gold, tibia coins and extra services bought from me on your account during registration change process, in case you would lost control over account (recovery key on account would be changed). Check my selling threads, hundreds of accounts sold without single complaint!

Do you offer discounts or coupon codes?

Except weekly sales on page, sometimes offer discounts to our loyal customers who follow us on social media. To be eligible for these great discounts when you buy a Tibia Account or Tibia Gold please follow us on Facebook and Twitter.